You can find a “My Goody Bag” section in the side menu of the app. This section contains available promotions and instructions on how to use them.

Yes, you can remove or edit a pitstop while setting up your order on the Jovi app. You can click on the “Remove Pitstop” or “Edit Pitstop” button to delete or edit a pitstop on the Jovi app.

You can apply the promo code on the “Check Out” page while placing your order on the Jovi app.

You can check out the latest promo codes on both the Jovi website and app. Jovi will also send its loyal customers periodic promo codes via emails or text messages.

In this scenario, you can always contact Jovi Customer Care officials on the Live Chat option.

You can retrieve your last or forgotten login information by clicking on the “Forgot Password” button and receiving information at your email address.

You can communicate with your Jovi Rider via voice chat and text chat options on the Jovi app.

Yes, you can save multiple delivery addresses as home address, office address, and more.

Jovi app is best suited for android phones with a minimum 6.0 version. However, you can also use it on android 5.0 version smartphones.

The Jovi app allows you to add five pitstops in a single order. A pitstop could be a restaurant, pharmacy, bakery, grocery store, or any shop, office, or residential address where you want the Jovi rider to deliver or pick your order.

Jovi app presents unique opportunities to its users. You can not only order your favorite food but can also purchase anything you need and get it delivered in the shortest possible time. Moreover, the Jovi app allows you to add five pitstops in a single order.

Please follow the instructions listed below.

1. On your home screen, press the “Jovi” button.
2. You will be redirected to add your pitstop locations.
3. Add up to 5 pitstop locations. Pitstop locations are points where you want your rider to pick/drop something.
4. If something needs to be bought, you can toggle the “Buy for Me” option.
5. You can buy products worth up to PKR 10,000 in a single order.
6. You can place the order after adding all your pitstops.

You can use the Jovi app for the best home shopping experience in the twin cities of Islamabad and Rawalpindi.

The Jovi app is available on both Android and iOS supported smartphones. You can download and install it from Google Play Store and Apple App Store.

You may pay for your order with “Cash on Delivery”, “Credit or Debit Card”, “JazzCash”, and “Easypaisa” options.

: You can retrieve your last or forgotten login information by clicking on the “Forgot Password” button and receiving information at your email address.

You can sign up for the Jovi app with your mobile number, email address, driver’s license, your motorcycle’s original papers, and personal information (tenant agreement, police clearance certificate, etc.).

Yes, you should carry at least PKR 3,000 every morning, which will be compensated by the company at the end of the day.

No. Once the rider has picked up the product from the vendor, customer cannot make any changes in the original order.

: If the requested product is out of stock or not available with the vendor, you would contact the customer via chat on the Jovi app. If customers ask you to get them an alternative similar product, you can purchase it.

In this case, the rider will contact the company’s customer relations officer and he will get the amount transferred to his Jovi Wallet via Easypaisa, JazzCash, etc.

: You can retrieve your last or forgotten login information by clicking on the “Forgot Password” button and receiving information at your email address.

Jovi app is best suited for android phones with a minimum 6.0 version. However, you can also use it on android 5.0 version smartphones.

You can add money to your wallet using one of the following options:

1. Debit or Credit Card
2. JazzCash
3. Easypaisa

if you have sufficient money in your wallet, you can also withdraw cash by giving an amount and a drop-off location.

In this case, our Jovi rider will contact customers and seek their guidelines. If allowed, you can provide a similar product.

You can add money to your wallet using one of the following options:

1. Debit or Credit Card
2. JazzCash
3. Easypaisa

if you have sufficient money in your wallet, you can also withdraw cash by giving an amount and a drop-off location.

Vendors can easily sign up on Jovi app by using their email address. Once you sign the agreement with Jovi, our team will visit your store and collect data, which we will update in the Jovi app’s system.